Another thing we noticed what that though we wrote MathTensor for use in quantum gravity calculations, it was general purpose. That is, it is being used in
in university departments, government research labs, and business labs. I consult for an organization that is using it in textile research to study how yarns are formed from congruences of fibers.
That same organization has used Mathematica for
Mathematica has become a Universal Language for the doing of and presentation of mathematical research. Even something as esoteric as quantum gravity can lead to the development of software useful in eye research. The combination of Wolfram Research's support, numerous experienced developers, and the Internet provide a rich set of resources for all Mathematica users.
Part of this is the MathGroup mailing list I started in 1989 and
expanded to the newsgroup comp.soft-sys.math.mathematica in 1994. Almost 13,000 messages have gone out to the newsgroup in that time. Wolfram Research's technical people, many of the world's most expert Mathematica users, and
even new users, have provided significant information over the years.